Terms and condition

General Provisions

The administrator and owner of the Pearlani website is AVARTEN EUROPE BV Limited Liability Company, a branch in Poland, with its registered office in Warsaw at ul. Cybernetyki 19B, 02-677 Warsaw, NIP 5263600970, REGON: 523465694, entered into the Register of Enterprises of the National Court Register, maintained by the District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Division of the National Court Register under KRS number: 0000996253. 

The website operates in compliance with Polish e-commerce and consumer protection laws, including the Polish Civil Code (Kodeks Cywilny) and the Act on Providing Services by Electronic Means (Ustawa o świadczeniu usług drogą elektroniczną).

By using the services provided through the online store, you agree to comply with and be bound by the terms outlined in this document. These terms are legally binding and may be updated periodically. Please read them carefully before placing any order or using the services of Pearlani.

Definitions

User: Any individual or entity who visits the website or uses its services. A User may be a consumer (a natural person acting for purposes outside their trade, business, or profession) or an entrepreneur (a natural or legal person acting in the course of their trade, business, or profession).

Services: The products and services offered for sale via the Pearlani online store.

Store: The online e-commerce platform is available at Pearlani, where products are showcased and purchased.

Agreement: The agreement for the purchase of products or services from the Pearlani online store, concluded between the user and AVARTEN EUROPE BV.

1. Scope of Services

The website offers various products available for purchase. Users can browse, select, and purchase products through the online store.

2. Conclusion of the Agreement

The agreement is concluded upon the user placing an order and confirming the transaction via the website. The user will receive an order confirmation via email. Consumers have a statutory right to withdraw within 14 days of receiving the product, in accordance with Polish consumer protection laws. Detailed information about the right of withdrawal and the withdrawal form can be found in the Withdrawal Policy. The order constitutes an offer to purchase products from the online store, and the order is binding upon confirmation from the store.

3. Product Availability

The products listed on the website are subject to availability. The store reserves the right to limit the quantity of products available for purchase and may cancel an order if a product is out of stock. In such cases, the user will be informed without undue delay and offered alternatives or a refund. If a product is unavailable after an order has been placed, the store will notify the user and offer alternatives or a refund.

4. Liability

The store is not liable for any damages caused by the improper use or maintenance of the purchased products, except in cases of personal injury, gross negligence, or intentional misconduct. Liability for damages arising from product defects is governed by Polish product liability laws. Users should ensure the products are used in accordance with any provided instructions or guidelines.

5. Amendments to the Terms

AVARTEN EUROPE BV reserves the right to amend these Terms of Service at any time. Any amendments will be published on the website, and users will be informed in advance. Continued use of the website after the changes take effect constitutes acceptance of the revised terms. The changes will apply to orders placed after the publication of the revised terms.

6. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Poland. Any disputes arising in connection with these terms will be resolved in the competent courts in Poland. Consumers also have the option to use the EU Online Dispute Resolution (ODR) Platform, available at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show . 

Alternatively, disputes may be resolved through mediation.

7. Withdrawal Policy (Widerrufsbelehrung)

Consumers have a statutory right to withdraw from the contract within 14 days without giving any reason. The withdrawal period begins on the day the consumer or a third party designated by the consumer (other than the carrier) takes physical possession of the goods. To exercise the right of withdrawal, the consumer must inform AVARTEN EUROPE BV of their decision to withdraw by means of a clear statement (e.g., a letter sent by post or email). The consumer may use the attached Withdrawal Form but is not required to do so.

The consumer must return the goods without undue delay and no later than 14 days after notifying AVARTEN EUROPE BV of the withdrawal. The consumer is responsible for the direct costs of returning the goods. Detailed information about the right of withdrawal, including the consequences of withdrawal, is provided in the Withdrawal Policy.

8. Privacy Policy 

AVARTEN EUROPE BV is committed to protecting the privacy of its users. All personal data collected through the website is processed in accordance with the General Data Protection Regulation (GDPR) and the Polish Personal Data Protection Act (Ustawa o ochronie danych osobowych). Our Privacy Policy provides detailed information about how we collect, process, store, and protect your personal data, as well as your rights as a data subject.

9. Legal Notice

In compliance with Polish law, the following information is provided as part of our legal notice:

  • Company Name: AVARTEN EUROPE BV Limited Liability Company
  • Registered Office: ul. Cybernetyki 19B, 02-677 Warsaw, Poland
  • NIP: 5263600970
  • REGON: 523465694
  • KRS: 0000996253
  • Email: info@pearlani.com
  • Phone: +48 793 222 225

For further details, please refer to our Legal Notice.

10. Accessibility and Language

These Terms of Service are written in clear and simple language to ensure they are easily understandable by all users, in compliance with Polish consumer protection laws. If you have any questions or require further clarification, please contact us at info@pearlani.com.

11. Contact Information

For any inquiries or issues related to these terms or the use of the website, users can contact Pearlani at:

  • Address: AVARTEN EUROPE BV, ul. Cybernetyki 19B, 02-677 Warsaw, Poland
  • Email: info@pearlani.com
  • Phone: +48 793 222 225

For more information, please refer to our Legal Notice, Withdrawal Policy, and Privacy Policy.